Effective date: January 1, 2026
Primp My Run (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit primpmyrun.com (the “Site”), request warranty quotes, enroll in vehicle service contracts, file claims, subscribe to emails, or otherwise interact with us. By using the Site, you consent to the practices described here, subject to applicable law and your contract.
We collect information you submit through forms, including name, email address, vehicle details (VIN, year, make, model, mileage), contract preferences, claim descriptions, repair facility names, payment-related tokens processed by our payment partners (we do not store full card numbers on our servers), and communications you send to support@primpmyrun.com.
When you browse the Site, we may collect device identifiers, browser type, operating system, referring URLs, pages viewed, and approximate location derived from IP address. We use cookies, local storage, and similar technologies to remember preferences, measure performance, and prevent fraud. You can control cookies through browser settings; disabling cookies may limit Site functionality.
We may obtain vehicle history, title, odometer, and eligibility data from motor vehicle databases, data aggregators, dealerships, and repair networks to verify enrollment information and adjudicate claims.
We use personal information to: provide quotes and administer vehicle service contracts; process payments and send billing notices; evaluate, authorize, and pay claims; communicate about coverage, renewals, and service updates; respond to inquiries; send marketing emails where permitted; personalize Site content; conduct analytics and improve products; detect fraud and security incidents; comply with legal obligations; and enforce our Terms of Service.
Where required, we rely on one or more of the following: performance of a contract with you; legitimate interests such as fraud prevention, security, and product improvement; compliance with legal obligations; and consent for certain marketing or non-essential cookies, which you may withdraw at any time.
We may share information with: underwriting partners and obligors backing vehicle service contracts; licensed repair facilities and dealerships involved in your claim; payment processors; email and hosting providers; analytics vendors; professional advisors; and authorities when required by law or to protect rights and safety. We require service providers to use data only for contracted purposes and to apply appropriate safeguards. We do not sell personal information for money. Some analytics or advertising partners may collect information directly through their technologies subject to their policies.
We retain information as long as needed to fulfill the purposes described in this Policy, including the life of your contract, applicable statutes of limitations, tax and accounting requirements, and dispute resolution. Marketing suppression lists may be retained after unsubscribe to honor your preferences.
We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and monitoring. No method of transmission or storage is completely secure; we cannot guarantee absolute security. Notify us promptly if you suspect unauthorized access to your account or contract information.
Depending on your location, you may have rights to access, correct, delete, or port personal information; object to or restrict certain processing; and withdraw consent. You may unsubscribe from marketing emails via our Unsubscribe page or email links. To exercise privacy rights, contact support@primpmyrun.com. We may verify your identity before responding. You may lodge a complaint with a supervisory authority where applicable.
The Site is not directed to children under sixteen, and we do not knowingly collect their personal information. If you believe we have collected information from a child, contact us so we can delete it.
If you access the Site from outside your home jurisdiction, your information may be processed in countries with different data protection laws. We take steps designed to ensure adequate protections consistent with applicable requirements.
The Site may contain links to third-party websites or embedded tools. Their privacy practices are not controlled by us. Review their policies before providing information.
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. We will post the revised Policy with an updated effective date and, when appropriate, provide additional notice. Continued use of the Site after changes constitutes acceptance.
Residents of certain states may have additional rights regarding access, deletion, and opt-out of targeted advertising or certain sharing. To submit a request, email support@primpmyrun.com with “Privacy Request” in the subject line. We will not discriminate against you for exercising privacy rights.
With your consent where required, we may send promotional emails about new warranty tiers, seasonal enrollment windows, and educational content. You can opt out at any time using the Unsubscribe page. We may use aggregated, de-identified data to measure campaign performance. We do not use sensitive vehicle breakdown details for unrelated advertising.
Essential cookies enable core Site functions such as form security and session management. Analytics cookies help us understand how visitors navigate quote tools and pricing pages. You may adjust preferences in your browser; blocking essential cookies may prevent form submissions from working correctly.
If we become aware of a security incident that compromises personal information, we will investigate promptly and notify affected individuals and regulators as required by applicable law, including steps you can take to protect yourself.
For questions about this Privacy Policy or our data practices, email support@primpmyrun.com or use the Contact Us form.