Effective date: January 1, 2026
These Terms of Service (“Terms”) govern your access to and use of the website primpmyrun.com (the “Site”) operated by Primp My Run (“we,” “us,” or “our”), and your relationship with us when you request quotes, submit forms, subscribe to communications, or purchase or administer vehicle service contracts through our programs. By using the Site, you agree to these Terms. If you do not agree, do not use the Site.
Primp My Run markets and administers vehicle service contracts and related optional benefits such as roadside assistance, rental reimbursement, and trip interruption coverage. A vehicle service contract is not a manufacturer warranty and is not insurance; it is a contractual agreement that obligates us, subject to the terms of your specific contract, to pay or reimburse covered repair costs for mechanical breakdowns of listed components. Coverage varies by plan tier, vehicle eligibility, mileage, and state of residence. The Site provides general information; only the signed contract, schedule of coverage, and any amendments control your rights.
You represent that you are at least eighteen years old and have authority to enter agreements on behalf of yourself or the vehicle owner. You agree to provide accurate vehicle identification numbers (VINs), odometer readings, maintenance history, and contact details. Misrepresentation may void coverage, delay claims, or result in cancellation without refund where permitted by law. We may use third-party databases to verify vehicle history, title branding, commercial use, or salvage status.
Online quotes are estimates based on the information you supply. Final pricing, deductibles, waiting periods, and covered components appear in your contract at enrollment. Enrollment is complete when payment is processed and you receive confirmation, including your contract ID. Waiting periods, if any, begin on the contract effective date listed in your documents. Maintenance requirements, inspection obligations, and surcharges for lift kits, oversized tires, or commercial use must be disclosed and accepted before coverage begins.
Monthly, quarterly, or paid-in-full options may be offered. Failed payments can suspend benefits after notice. You may cancel according to the cancellation and refund policy in your contract and applicable regulations. We may cancel for non-payment, fraud, material misrepresentation, or use inconsistent with declared driving habits. Upon cancellation, coverage ends as of the effective cancellation date except for claims on breakdowns that occurred while coverage was active and reported timely.
Before authorizing repairs on covered components, contact us or have your licensed repair facility contact us with diagnostic information. Unauthorized repairs may not be reimbursed. You are responsible for diagnostic fees unless your contract states otherwise. We may require photos, fluid samples, teardown inspection, or third-party examination. Approved repairs are paid to the facility per contract labor guides and parts pricing. You pay deductibles per visit unless your plan specifies an annual deductible structure. Rental, towing, and trip benefits require pre-authorization when stated in your contract.
Common exclusions include wear items (brakes, clutch facings, wiper blades, belts unless failed due to covered part failure), cosmetic damage, accidents, collision, vandalism, environmental contamination, improper maintenance, pre-existing conditions, modifications not disclosed at enrollment, and damage from racing or competitive events. Maximum payouts may apply per claim or contract term. See your schedule of coverage for complete lists. Nothing on the Site limits exclusions that apply to your contract.
We grant you a limited, non-exclusive license to access the Site for personal, non-commercial use. Content, logos, graphics, and software are owned by Primp My Run or licensors. You may not scrape, reverse engineer, frame, or reproduce materials without written permission. User-submitted content through forms must not violate law or third-party rights. We may remove content that is abusive, fraudulent, or harmful.
By providing your email address, you consent to receive contracts, disclosures, claim updates, and marketing messages where permitted. You may opt out of marketing via the unsubscribe page or links in emails. Transactional messages related to active contracts may continue. Electronic signatures and records have the same effect as paper where allowed by law.
THE SITE AND GENERAL MARKETING MATERIALS ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT UNINTERRUPTED ACCESS, ERROR-FREE OPERATION, OR THAT QUOTES REFLECT FINAL CONTRACT TERMS. WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT TO THE MAXIMUM EXTENT PERMITTED BY LAW.
TO THE FULLEST EXTENT PERMITTED BY LAW, PRIMP MY RUN AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM SITE USE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR SITE-RELATED CLAIMS NOT GOVERNED BY YOUR VEHICLE SERVICE CONTRACT IS LIMITED TO ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID FOR SITE-RELATED SERVICES IN THE TWELVE MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER. CONTRACTUAL REPAIR OBLIGATIONS ARE GOVERNED BY YOUR VEHICLE SERVICE CONTRACT, NOT THIS SECTION.
You agree to defend, indemnify, and hold harmless Primp My Run from claims arising out of your misuse of the Site, violation of these Terms, misrepresentation to us or repair facilities, or infringement of third-party rights, except to the extent caused by our gross negligence or willful misconduct.
These Terms are governed by the laws of the state designated in your vehicle service contract, or if none is designated, the laws of the state where Primp My Run is organized, without regard to conflict-of-law rules. Disputes relating to the Site may be resolved through binding arbitration on an individual basis where permitted, and you waive class actions to the extent enforceable. Nothing prevents either party from seeking injunctive relief for intellectual property misuse. Claims related to covered repairs are handled under the dispute process in your contract.
We may update these Terms by posting a revised version with a new effective date. Material changes will be highlighted on the Site. Continued use after changes constitutes acceptance. Changes do not alter executed vehicle service contracts except as allowed by those contracts and applicable law.
The Site may link to repair locators, payment processors, or educational resources operated by third parties. We are not responsible for their content, privacy practices, or availability. Your use of third-party services is at your own risk and subject to their terms.
Our collection and use of personal information is described in the Privacy Policy, incorporated into these Terms by reference.
Your vehicle service contract, buyer’s guide, schedule of coverage, and state-specific addenda together define the entire agreement between you and Primp My Run regarding covered repairs. If any statement on the Site conflicts with those documents, the documents control. We recommend retaining copies of all enrollment materials, maintenance records, and claim correspondence for the life of the contract.
You may not assign your rights under these Site Terms without our consent. Vehicle service contracts may be transferable to subsequent owners if transfer conditions, fees, and documentation requirements in your contract are satisfied. Transfer requests must be submitted before or at the time of sale with accurate odometer readings and buyer information.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force. Our failure to enforce a provision is not a waiver of our right to enforce it later.
These Terms, together with the Privacy Policy and any supplemental notices posted on the Site, constitute the entire agreement regarding your use of the Site. They do not replace or modify executed vehicle service contracts except as expressly stated herein.
Questions about these Terms may be directed to support@primpmyrun.com or through the Contact Us form.